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All American Military Surplus prides ourselves on our excellent customer service, both in store and online. We want to make sure that you have a pleasurable shopping experience. Customer satisfaction is our goal, therefore; we work hard on hand selecting many quality and authentic gear at discount prices. Please thoroughly read our Online Return Policy to help ensure you get the most out of your experience. If you have any questions please feel free to call us at (910)864-5200 or email us at allamericansurplus@yahoo.com.
Online Return Policy
If for some reason you are not completely satisfied with your order, please call Customer Service at 910-263-8884 to obtain an RA#. If returning items back that are not deemed defective, the expense of shipping will be paid by the customer.
If the item is a manufacturing defect or the item is covered by a manufacturer warranty, then the customer will be refunded his or her purchase price back, plus the return shipping cost.
All items returned must have an RA issued prior to returning and be in the same condition as received (Must have all documents and in original packing) A 15% Re-Stocking fee will be added to returns that
Please mail your items to:
All American Surplus
4756 Yadkin Road
Fayetteville, NC 28303